Product information
Orders are sent thru Fedex, DHL or Postnord.
Tracking number is included in all shipping options.
UNITED KINGDOM
SHIPPING FEE
0-1KG -> from £7
1-2KG -> £10
3KG -> £15
FREE SHIPPING FOR ORDERS OVER £100
DELIVERY TIME
2-4 working days for delivery of all products.
CUSTOM FEES
Below 135GBP is FREE of custom duties.
HMRC applies customs duties to imported goods valued above 135 GBP.
UK VAT is included in all prices, we are registered for VAT in the UK.
Our registration number can be found on your invoice and our contact page.
Frequently Asked Questions
Q: Where do you ship from?
A: We ship all items from Uppsala/Sweden
Q: What happends if I ordered the wrong size (clothing)
A: We have a 14 day return policy, which means that you can open the package and try the clothes at home, if the size is wrong you can make a return within 14 days, to start a return, use our return portal (click here). Please be aware that you are responsible for shipping fees when returning your order.
Q: What countries do you ship to?
A: We ship to all european union countries and UK
Q: Will I be charged custom fees?
A: If you order below 135 £ there will be no custom fees, if you order above you will be responsible for custom fees.
Q: Where can I find shipping prices?
A: You will find the shipping prices here
Q: Will I get a tracking number on my shipping?
A: It depends on what shipping method you select during the checkout, it will be listed in the ship menu.
Q: I wrote the wrong adress, how can I correct it?
A: Please contact us as soon as possible, if the order has already been shipped then it’s too late to correct it. Please make sure to provide a correct adress before checkout. We can’t replace or repay orders with incorrect adress.
Q: How can I contact you?
A: Feel free to contact us thru e-mail, social media or phone, all the details are on the contact page
Q: Why do the prices on the clothes vary so much?
A: The prices on the clothing will be affected by material, country origin, handmade vs fabric, world situation (pandemic/war), fuel prices, customs, currency etc.
inspired by the deep forests of scandinavia
We are based in Sweden and ship to Scandinavia and Europe.